We're here to help you make the best choice for your family.
Frequently Asked Questions
Have a question? We've answered the most common ones below. If you need more help, reach out to us at support@crunchycub.com
Are Crunchy Cub products safe for babies and young children?
Yes! All Crunchy Cub products are thoughtfully formulated with clean, mineral-based ingredients that are gentle enough for everyday use around babies, toddlers, and young children. We never use harsh chemicals, synthetic fragrances, or unnecessary additives.
What is hypochlorous acid and is it safe?
Hypochlorous acid (HOCl) is a naturally occurring molecule that your own body produces to fight bacteria. It is 100% non-toxic, skin-friendly, and safe for the whole family including babies, kids, and pets. Our Little Cub Cleansing Mist uses this powerful yet gentle ingredient for everyday cleansing.
What makes your household cleaner different from regular cleaners?
Our Fresh-Made Household Cleaner is a mineral-based concentrate made with simple, clean ingredients. It effectively cleans your home without harsh chemicals — and the best part? It breaks down back into water after use. No toxic residue. No harmful fumes. Just a clean home you can feel good about.
Are your products safe to use around pets?
Absolutely. Crunchy Cub products are formulated to be safe for the whole household — including your furry family members. Our ingredients are non-toxic and free from chemicals that are commonly harmful to pets.
Do your products contain any artificial fragrances or dyes?
No. We believe in full transparency. Our products are free from synthetic fragrances, artificial dyes, and unnecessary chemicals. What you see on the label is what's inside — nothing more.
How do I use the Little Cub Cleansing Mist?
Simply spray directly onto skin, surfaces, toys, or anywhere that needs gentle cleansing. No rinsing required. It's safe for little hands, faces, and everyday surfaces around your home. Perfect for quick clean-ups throughout the day.
How do I use the Fresh-Made Household Cleaner?
Our household cleaner comes as a concentrate. Dilute it with water according to the instructions on the label, then use it on countertops, floors, sinks, and other household surfaces. A little goes a long way — making it both effective and economical.
Where do you ship and how long does delivery take?
We currently ship within the United States. Orders are typically processed within 1–2 business days and delivered within 5–7 business days. You will receive a tracking number via email once your order has shipped.
What is your return policy?
We want you to love every Crunchy Cub product. If you are not completely satisfied with your purchase, please contact us at support@crunchycub.com within 30 days of receiving your order and we will make it right.
How can I contact Crunchy Cub support?
We'd love to hear from you! You can reach our team by emailing support@crunchycub.com. We are available Monday to Friday, 9am–5pm EST, and aim to respond within 24 hours.
